How do I change my password?
We get this question all the time. You can change your password by logging into your OurMoneyMarket account and clicking on ‘My Account’, you will notice a sub-heading titled ‘New Password’. Enter your new password and your current password under ‘Current Password’. Confirm your new password under ‘Confirm New Password’ and then click ‘Save’. If […]
How do I verify my email address?
We will have sent an email to your nominated email address. In this email there will be a click-through link that will allow you to verify your email address. If you’ve checked your inbox and it’s not there, please check if the email is in your spam filter, or alternatively you can request a new […]
How do I make a complaint?
If you would like to make a complaint, please send us an email at [email protected], or call us on 1300 990 115.
How do I unsubscribe from OurMoneyMarket emails?
Simply click on the unsubscribe link at the bottom of the email if you don’t wish to receive marketing and promotional material from us. You cannot, however, unsubscribe from emails that are specific to your OurMoneyMarket account and transactions.
How is OurMoneyMarket different from a ‘payday’ lender?
A ‘Payday’ lender is typically a lender of last resort. A payday loan is a loan of up to $2,000 that must be repaid between 16 days and 1 year. OurMoneyMarket only facilitates loans to creditworthy borrowers that meet our lending standards. Unlike payday loans, OurMoneyMarket loan terms range between 12 months and 84 months, […]
Is OurMoneyMarket a bank?
OurMoneyMarket is not a bank. OurMoneyMarket is not authorised under the Banking Act, is not supervised by the Australia Prudential Regulation Authority, and your investment in loans made available through the OurMoneyMarket Investment Trust is not covered by the Financial Claims Scheme or depositor protection provisions in section 13A of the Banking Act. Any cash […]
Who is OurMoneyMarket?
OurMoneyMarket is an innovative financial technology company that has big plans to make significant improvements to financial services and is looking to create better value for borrowers and investors alike. OurMoneyMarket acts as an originator, underwriter, servicer and investor of loans provided through the OurMoneyMarket Investment Trust. OurMoneyMarket Lending is the Lender of Record for […]
How is a loan through marketplace lending different to a bank loan?
In short, a loan from a marketplace lender differs to a bank loan in the following ways: The loan is not provided by a traditional financial intermediary, like a bank or credit union. Instead investors, both retail (e.g. “mums and dads”) and wholesale (e.g. high net-wealth individuals and institutions), fund your loan through the purchase […]
Who can invest?
Individuals (both single accounts and joint accounts), companies and trusts can invest in the OurMoneyMarket Investment Trust. To invest you must be over the age of 18 and sufficiently meet our identity verification checks. This is done electronically, though we may contact you directly from time to time to confirm details with you.